Intelligent Virtual Assistant using AI based semantics

** IMPORTANT ** NEW MEETING LOCATION **

Our next local AITP Chapter will be meeting on Wednesday, November 20, 2024, at Kutztown University, Old Main, Room 25.

This on-line presentation is open to industry professionals, faculty, staff, and students.

ABSTRACT:

Intelligent Virtual Assistant using AI based semantics

YourAnswer is passionate about humanizing the digital experience by leveraging semantic search and real intelligence to deliver the world's most advanced & most natural conversations.

YourAnswer had a very successful 26 year history, which includes for the first 18 years, very successfully dominating the organic online search landscape globally for more than half of the Fortune 500 - b2b and b2c companies in the e-commerce industry and in multiple 30+ languages! During that time, we aggressively developed our own robust LLM AI software platform, but when the pandemic hit in 2020, our management team in May of 2020 moved into the financial industry delivering our Al voice-enabling technology.

ABOUT THE SPEAKER:

Joe Herne is the EVP of North American Operations for YourAnswer, the company combines the power of voice, the Your Answer Real Intelligence Engine, as well as delivering a unique user experience and navigation methodology, providing the most efficient, engaging, fun and interactive voice banking experience in the banking industry, but with far more users experience capabilities. They could easily be compared to Amazon in ecommerce in that they are delivering a similar type of ease of user experience and engagement for the banking industry.

Joe previously worked for Honeywell Information Systems from 1980 – 1990 and then moved to San Francisco, California area to pursue working in the law enforcement industry building strong business development relationships and forming partnerships with companies such as Northrup Grumann, Motorola. Joe then moved into delivering search and voice in the ecommerce industry for over 20 years and has been with YourAnswer since 2003.

Keith Malbrue, CIO / Now – YourAnswer Strategic Advisor. Keith has over 35 years of extensive IT and management experience in delivering and managing multiple multi-billion dollar credit unions in the financial services industry.

NEW LOCATION & DIRECTIONS:

The Kutztown University Old Main building is located at 15220 Kutztown Rd, Kutztown, PA 19530. Click here for directions to get to Kutztown University. The university's map may assist with finding the Old Main building. Upon arrival, park in Parking lot F1 (in white lined areas) and walk Westward, through the Old Main "tunnel", wait in the back entrance (underneath the walkway), and someone will escort you to Old Main, Room 25.

DINNER FEES: The dinner and presentation are complimentary for this meeting.

PRESENTATION FORMAT: In-person and via Zoom at https://us06web.zoom.us/j/84101664125.

AGENDA (tentative):

5:30PM – 6:00 PM (Arrival and professional networking)
6:00 – 7:00 PM (Networking Dinner)
7:00 – 8:00 or 8:30 PM (Presentation)

For a listing of our AITP Lehigh Valley Chapter events, please visit our website at http://www.lv-aitp.org/

WE LOOK FORWARD TO SEEING YOU ON WEDNESDAY, NOVEMBER 20th!!