Not sure what the right UX process is? Confused about user-centred design process? Join this webinar to debunk various myths about process.

I'd be happy to share insights from my personal experience of being a designer for over 16 years!

**Who is this webinar for?**

\- junior and mid weight designers

\- business analysts

\- product managers

\- product owners

\- software engineers

\- testers

\- anyone who is interested in UX design

If you work closely with designers or you are a designer yourself, but you are confused about various terminology in the design space or you are not sure what is an effective design process, this webinar is for you.

**You will learn**

\- which hard and soft skills are required for a solid UX process

\- how to collaborate with various team members and stakeholders

\- what is the right moment to do user research

\- how to measure success of your design work

By the end of this webinar you will feel confident in knowing how to match your daily activities with the long-term goals that businesses are trying to achieve with the help of UX design.

**About the instructor**

[Olga](https://www.linkedin.com/in/uxdolga/) is a product designer with the strong UX focus and over 17 years of experience designing digital products across many industries. She has been working on the projects with leading companies in the UK.

London UX Knowledge Exchange

Olga Flippence

UX design process that works

Online event

I'd be happy to share insights from my personal experience of being a designer for about 17 years!

**Who is this webinar for?**

\- junior and mid weight designers

\- business analysts

\- product managers

\- product owners

\- delivery managers

\- software engineers

\- anyone who is interested in UX design

\- start\-up founders

**You will learn**

\- what is user research and its value in product development

\- what are various user research activities

\- what are user personas and their value in the design process

\- when to start planning and when is the best time to conduct user research

\- how to write a research plan

\- how to conduct research

\- how to present research findings to your team and stakeholders

\- how to incorporate insights from research in designs

By the end of this webinar you will feel confident in knowing which user research methodologies to apply and when, how to conduct user research, present findings and embed insights in design work.

**About the instructor**

[Olga](https://www.linkedin.com/in/olga-shevchenko-88299822/) is a product designer with the strong UX focus and more than 17 years of experience designing digital products across many industries. She has been working on the projects with leading companies in the UK.

User Research: What? When? How?

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